Land-based casinos
The land-based casino market in DR Congo is concentrated primarily in Kinshasa and several major cities.
Format - casinos at hotels and independent halls with a mix of tables (roulette, blackjack, poker) and a park of slot machines; VIP rooms and cash games with increased limits are provided for wealthy customers.
The main audience is local high-income players, entrepreneurs, expats and business travelers; traffic peaks during the evening hours and weekends.
Payment scenarios range from cash to non-cash transactions; guest hotels are characterized by package offers "casino + accommodation + entertainment."
Infrastructure challenges (power supply, security, staffing) are offset by synergy with the hotel sector, and competition from online betting pushes offline casinos to develop loyalty, responsible gaming and hybrid services (giving out winnings, supporting digital accounts, events and show programs).