Land-based casinos

The offline segment of Mozambique is concentrated in major cities and tourist areas of the Indian Ocean - primarily Maputo, as well as in resort locations of the coast and archipelagos.

A typical format is chamber halls at 4-5 hotels: a park of slots and ETG (electronic roulette) plus several tables (American roulette, blackjack, baccarat; poker - on schedule).

Peak load - evenings and weekends; the core of the audience is local players, business tourists and guests of beach/dive resorts.

18 + access, ID verification, smart-casual, enhanced security measures.

Payments: cash in local currency, cards; the share of mobile money and vouchers is growing.

Additional services - bar/kitchen, sports broadcasts, mini-tournaments, loyalty programs.

Operational focus - dealer training, transparent accounting and compliance (limits, self-exclusion, AML/KYC).

Useful KPIs: number of active sites, table/slot ratio, shift load, drop & win by product, average check, hold% of tables/slots, F&B and VIP contribution, mobile-money share at the checkout and seasonality of tourist traffic.

Trends - digitalization of cash desks and reporting, partnerships with hotels/tour operators and neat expansion in sustainable tourist corridors.