Laws and regulation

In Zambia, regulation is centralized at the level of the national authority that issues licenses and controls casinos, bookmaking (retail and online), lotteries and slot machines.

The basic conditions include 18 +, fit & proper criteria for beneficiaries and management, local legal entity, confirmation of financial stability, hardware/software certification and responsible play policy.

For the online segment, eKYC/AML procedures, data storage and reporting, the use of approved payment channels and self-exclusion/limit tools are required.

Advertising is limited in content and targeting (ban on audiences under 18, requirements for disclaimers and the inadmissibility of misleading messages).

The fiscal part is based on licensing fees and taxes/levy on GGR and/or turnover, deductions from winnings are possible.

Supervision is carried out by inspections, suspension/revocation of licenses and coordination with payment/telecom providers to restrict access to unlicensed sites.

The current vector is digitalization of control, tightening AML and expanding player protection measures.