Online casino
The online segment in Zambia is developing according to the "mobile-first" model: traffic comes from smartphones through light web versions, applications and USSD, and deposits/payments through mobile money and banks.
The work requires a national license, local presence, compliance with 18 +, eKYC/AML, regular reporting and limited targeting/content advertising.
The product matrix is built around low-denomination video slots, live casinos, fast (instant/crash) games and virtual sports; often the casino is integrated into the bookmaker ecosystems ("casino inside sportsbook").
Operators implement limits, self-exclusion and notifications, localize interfaces (English/Bemba/Nyanja) and optimize data traffic consumption.
Key challenges - competition of offshore sites and requirements for payment integration; trends - almost real-time reporting, partnerships with sports leagues and media, gamification (missions/leaderboards) and strengthening anti-fraud.