The future of the industry

The basic vector is "mobile-first": the growth of online betting and built-in casinos (live/instant games), while maintaining a niche offline in resort areas (Victoria Falls).

Regulatory focus is shifting to clear requirements for remote services, eKYC/age-verification, limits and self-exclusion, as well as more frequent reporting and auditing of transactions.

The payment model remains USD-centric (cards, vouchers, cash deposits) with reserve payment channels and anti-fraud analytics.

Marketing - league/club sponsorships and responsible advertising; content is localized (English/Shona/Ndebele), gamification and mini-games within sportsbook are enhanced.

Risks: currency volatility, advertising restrictions and offshore competition; responses - multichannel payments, proactive compliance and IT/communications resilience.

In the baseline scenario, moderate but steady growth in GGR and employment; the upside gives tourism and renewal of the slot park, the downside gives liquidity/currency shocks.