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Jobs in the industry
The French gambling industry is much more than tables and slots. It is an ecosystem of Belle Époque resort palaces and modern "pasinos," online brands (betting, poker, lotteries), studios/technology providers, restaurant teams, theater venues, security services and analytical departments. Below is a map of professions, typical requirements and realistic growth trajectories.
1) Where jobs are concentrated
Land casinos (Barrière, Partouche, JOA, Tranchant, etc.)
Operating teams of halls (dealers/croupiers, inspectors, supervisors).
F&B: kitchens, food hall, bar, sommelier
Events and scenes: theaters, concerts, light/sound, production.
Hotel block (if there is a hotel/SPA): reception, housekeeping, SPA specialists.
Security service, video surveillance, cash office/cash register, technical support for gaming devices.
Site marketing, CRM promotions, local SMM.
Online segment (strictly in the allowed verticals: bets, poker, lotteries)
Product and IT: product managers, analysts, developers, data engineers, QA.
Risk/fraud, payments, KYC/AML, responsible marketing.
Trading and risk management of sports betting, poker operators (tournament nets, support).
Customer Care (multilingual lines), content, and localization.
Lottery and horse racing operators (FDJ, PMU + partner retail)
Retail chain (tobacco press/bars): sellers, merchandising, supervision.
Digital teams: product, data, CRM/loyalty, anti-fraud.
Corporate functions: finance, procurement, legal departments, ESG.
Suppliers and ecosystem
Manufacturers/service slots and tables, hosting/clouds, payment providers, consulting, event agencies, staff training.
2) First-line professions (in casinos and on stage)
Dealer/croupier roulette, blackjack, baccarat
Skills: hand motor skills, counting, etiquette, impeccable communication, stress resistance.
Schedule: shifts, evening/night/weekend; tips - part of the income.
Height: Desk Supervisor → Pit Boss/Supervisor → Shift/Floor Manager.
Slot Technician (EGM Technician)
Skills: electronics/network basics, reading logs, prevention, changing components.
Growth: senior technician → project engineer → head of technical service.
Cash desk/cash office
Skills: cash operations, reconciliation, anti-fraud surveillance, work with VIP.
Features: strict procedures, rotation, double control.
F&B and gastronomy
Ruler: commi/line cook to chef; waiters/bartenders/sommeliers.
Growth: senior shift → hall/banquet manager → F&B manager.
Bonus: working in resorts with high gastronomic culture and tips.
Events and scenes
Roles: producer of evening programs, sound/light, directing, ticket service.
Growth: from technical specialist to stage chief or program manager.
3) Office and white collar
Compliance, KYC/AML, Responsible Gaming
Task: compliance with the laws and rules of the regulator, protection of vulnerable groups, marketing control.
Skills: regulatory writing, reporting, case management, French and English.
Growth: Specialist → Senior/Timlid → Compliance Manager/Risk Director.
Marketing and CRM (online/offline)
Target: LTV growth without violating advertising frameworks; omnichannel "retail + online + site."
Skills: segmentation, lifecycle mechanics, GGR/ARPU analysis, no-code campaigns.
Growth: CRM Manager → Retention Manager → Marketing Director.
Data & Product/IT
Positions: data analyst, product manager, data engineer, developer (web/mobile), QA.
Skills: SQL/Python, data marts, A/B, event analytics, security.
Growth: Senior → Lead/Head of → CPO/Head of Data/CTO (in large groups).
Lawyers, Finance, Procurement, HR
Features: public procurement, contracts with equipment suppliers, special labor regimes (night shifts), collective agreements, labor protection.
4) What is required at the input
Languages. French is basic. English is a plus (especially in tourist areas and HO). Italian/German/Spanish are useful in the Riviera and the Alps.
Plot. Shifts with late evenings and weekends are the norm. Willingness to work on holidays (compensated by labor law/contract).
Documents. Right to work in France, bank account, social security number. For cash desk/security - reliability checks.
Hard skills. For the dealer - mathematics and motor skills; for IT/data - tool stack; for compliance - standard and reporting; for F&B - service and standards.
Soft skills. Customer focus, tact, stress work, teamwork, ethics and privacy.
5) Career trajectories (realistic)
Dealer → inspector → pit boss → hall manager → casino director (when rotating locations).
Waiter → senior hall → restaurant manager → F&B manager of the complex.
EGM technician → senior technician → project engineer → head of technical service of the region.
Data Analyst → Product/Data Scientist → Product/Data Manager.
KYC/AML → Team Lead → Compliance/Risk Manager → Group Compliance Director
6) Conditions and reality of schedules
Peak load: Friday-Saturday, holidays, season (May-September by the sea; December-March in the mountains).
Night time: allowances/compensations depend on the contract; time management is mandatory.
Breaks and safety: operators have regulations for pauses, shifts, RG/safety training.
7) Where to look for vacancies
Careers on operator sites (Barrière/Partouche/JOA/Tranchant, FDJ, PMU).
FR job sites (Pôle Emploi, Apec for management, horeca professional portals/events, IT jobs).
City and regional labour fairs (Nice/Cannes/Lille/Lyon/Toulouse), hospitality schools and culinary institutes.
Poker/casino communities and profile groups (for dealers and technicians).
8) How to strengthen your resume (checklist)
Language: B2 + FR, functional EN.
Certifications: First Aid (SST), Security/Video Surveillance (for SecOps), HACCP (F&B), Basic AML/KYC (online).
Practice: internships at a hotel/restaurant/event agency or a junior role in a casino.
Data/office skills: Excel/Google Sheets + SQL base (for CRM/analytics), campaign platforms.
Cultural fit: case "how to solve a conflict with a guest," examples of teamwork, understanding Responsible Gaming.
9) Responsible play and employee ethics
Employees are required to know RG procedures: recognize signs of a gaming problem, correctly escalate cases, and comply with communication standards.
Privacy of guests, zero tolerance for "tips/advice on the game," a ban on conflicts of interest.
10) Entry points for beginners
Dealer schools at groups/regional centers: paid training + seniority.
Seasonal contracts on the Riviera/in Normandy/Alps (F&B, front, events).
Support services/Live-ops online (shift schedules, growth in product/risk/CRM).
Data/marketing/IT experience for operators and the lottery sector.
11) Frequent questions
Do I need experience to become a dealer?
Desirable, but not required: many operators teach from scratch, motor skills, counting and neat service are important.
Is it possible to combine work and study?
Yes, in shift schedules it is possible (especially in F&B and front), but peak evenings are mandatory.
Are there remote roles?
Offline - no. Online/IT/data - yes, more often a hybrid.
Is it difficult to go from F&B to management?
Real: give numbers (jealousy, NPS, food cost), optimization and teamwork cases.
France's gambling industry includes thousands of jobs from resort palaces to digital teams. Entry is possible from different starting positions: dealer, waiter, technician, support agent, junior analyst. The key to growth is languages, schedule discipline, respect for etiquette and knowledge of the rules of responsible play. Choose a "branch" (operating room, gastronomy and events, IT/data, compliance), dial practice hours - and you will quickly find that the French industry offers sustainable, diverse and culturally rich careers.