Crypto Casino
Torrent Gear
Jobs in the casino and online sector
Hungary is a mature market with a strong metropolitan concentration (Budapest) and growing online. This means a wide range of vacancies: from classic roles in halls to IT positions for online operators, content providers and payment/marketing services. Below is a map of professions, requirements, career tracks and practical tips for entering and growing in the industry.
1) Where exactly people work
Land casinos and poker rooms (front & back of house): dealers/croupiers, pit bosses, table supervisors, cash desk (cage), floor managers, security and surveillance (surveillance), hosts/VIP managers, bar/restaurant, equipment support (slots/VLT).
Online operators and content aggregators: product management, live game studios (presenters, live pit bosses, air directors, AV engineers), development and QA, DevOps/SRE, analytics/BI, anti-fraud and risk, payment operations, KYC/AML and Responsible Gaming (RG), CRM/Marketing, Localization (HU/EN), Support 24/7.
Game providers (RGS/providers): game designers, 2D/3D artists, animators, slot mathematicians, producers, SDK engineers, API integrators, technical writers.
Related services: payment providers, advertising networks/affiliates, event agencies, compliance and cybersecurity consultants.
2) Role map and key responsibilities
Dealer/croupier: table keeping (roulette, blackjack, baccarat, poker), rule control, service and pace of the game, basic reporting.
Pit boss/supervisor: limit monitoring, disputes, quality of service, dealer training, shift reporting.
Surveillance/security: video surveillance, behavioral patterns, incident investigations, compliance interactions.
Slot technician/VLT engineer: diagnostics, firmware, metric accounting, prevention.
Live-presenter: conducting rounds in the studio, clear diction, impeccable etiquette, stability under the camera.
Support/CS (online): answers in chat/mail/instant messengers, check the status of transactions, escalation.
KYC/AML analyst: identity verification, document/source verification, list screening, escalation of suspicious activities.
Responsible Gaming specialist: monitoring of risk triggers, limits, timeouts, communication with players, reporting.
Risk/Antifraud: multiaccounting patterns, bonus abuse, chargeback risks, rules and models.
Payments/FinOps: onboarding of payment methods, reconciliations, SLA by conclusions, anti-chargeback procedures.
CRM/Retention: segmentation, trigger campaigns, tournaments/missions, A/B tests, LTV/ARPPU reports.
Product/Game design: roadmaps, problem-setting, bonus economics, balance metrics.
Engineers (FE/BE/Full-stack, Mobile): lobby, wallet, KYC flow, provider/payment integration, performance and security.
Data/BI/DS: tracking, dashboards, attribution, risk/segmentation models, RG signals.
QA/Automation: test plans, regression, load testing, integration autotests (games, payments, KYC).
DevOps/SRE/SecOps: infrastructure (Kubernetes, clouds), CI/CD, monitoring, WAF/IDS, audit logs, ISO/PCI compliance.
3) Skills and languages
Languages: Hungarian mandatory for front roles; English - standard for online and tech teams; German is welcome in the tourist flow.
Soft skills: stress resistance, etiquette and impeccable communication, work in shifts, attention to detail.
Hard skills: Excel/SQL for analysts, Jira/Confluence for production and QA, understanding API and logs, basic cyber hygiene (2FA, phishing patterns).
Compliance: KYC/AML processes, RG tools (limits, self-exclusion), basic principles of GDPR.
4) Schedules, conditions and payment (general guidelines)
24/7 shift schedules for halls, live studios and support; night/holiday shifts are paid higher.
Hybrid and remote are possible for IT, analytics, CRM, compliance.
Bonuses and tips: dealers/presenters have a significant part of their income; product/marketing/IT - KPI/annual bonuses.
Social package: VHI, food/transport compensation, training, corporate language courses - according to the employer's policy.
5) Career ladders (typical)
Land Casino: Dealer → Senior Dealer → Table Supervisor → Pit Boss → Room Operations Manager → Casino Director.
Live Studio: Presenter → Senior Presenter/Trainer → Pit Boss live → Studio Operations Manager → Studio Manager.
KYC/AML/RG: Associate Analyst → Analyst → Senior/Team Lead → Compliance Manager → Head of Compliance/Risk.
CRM/Marketing: CRM Coordinator → Specialist → → Manager Lead/Head of CRM → Marketing/Product Director.
Product/Analytics: Junior Analyst → Product Analyst → Product Manager → Senior/Group PM → Head of Product.
Инженерия: Junior Dev → Middle/Senior → Tech Lead → Engineering Manager → Head of Engineering/CTO.
QA/Automation: Manual QA → Automation QA → QA Lead → QA Manager → Head of QA.
6) How to enter the industry (step by step)
1. Track selection: hall (front-office), compliance/support, product/marketing, IT/data, live studios.
2. Fast start: dealer courses (4-8 weeks) or junior KYC/CS positions; portfolio for designers/art; pet projects in JS/Python for IT/data.
3. Summary: a clear block of skills (HU/EN, soft/hard), 3-5 achievements with numbers (SLAs, chargeback, conversion lift).
4. Interview: mini-case (resolving a dispute at the table; tournament plan; SQL task; mindfulness test in KYC).
5. Certificates (optional): AML/KYC courses, basic ISO/PCI introduction, Google Analytics/Looker Studio; for Sec - introductory to ISO 27001.
6. Language: if English is still average - strengthen your profile with courses, many roles involve daily correspondence.
7) Technique and stack (online)
Backend: Java/Kotlin, .NET, Node. js; REST/gRPC; queues (Kafka/RabbitMQ).
Frontend: React/Vue, WebSockets for live streams, optimization for mobile.
Данные: SQL (Postgres/BigQuery), Python, Airflow, dbt; dashboards (Looker/Power BI).
Infra: Docker/Kubernetes, Terraform, monitoring (Prometheus/Grafana), CI/CD (GitLab/GitHub Actions).
Security: WAF, DDoS protection, IDS/IPS, SSO/SCIM, log audit.
8) Compliance, RG and Ethics
Any role is related to responsibility to the player and the regulator:- KYC/AML: verification of age and sources of funds, reporting of suspicious activity.
- Responsible Gaming: limits, pauses, self-exclusion, soft communication with vulnerable players.
- GDPR and data protection: minimizing access, encryption, password policy/2FA.
- This knowledge increases the candidate's "weight" and accelerates growth to a timlid/manager.
9) Regional specificity
Budapest is the main employment point: casinos, operator headquarters, live studios, shared-services, IT and marketing.
Tourism and MICE support front roles: evening/night shifts, a high flow of guests.
The online sector gives a hybrid: some of the teams work from offices, some - completely remotely in Hungary.
10) Prospects to 2030
The growth of online and live content will increase demand for KYC/AML/RG, support 24/7, Payments/FinOps, DevOps/SRE, frontend/mobile.
Localization and creativity - a request for designers/copywriters HU/EN, video production for studios and social networks.
Data profiles (analysts, ML engineers) are the key to personification and antifraud.
Cybersecurity - Strengthening SecOps and audit teams.
11) Frequent Questions (FAQs)
Do I need experience to enter?
For the dealer and support, courses and internships are often sufficient; at KYC take junior with good attention to detail and English.
What is the most "technical" role without code?
Antifraud/risk, RG analytics, Payments/FinOps and product analytics (SQL, Excel, dashboards).
What to choose: hall or online?
The hall provides live service, tips and rapid growth in management; online - hybrid/remote, technology stack and cross skills.
Bottom line: the Hungarian gambling industry offers a wide range of professions - from dealers and live presenters to engineers, analysts and compliance specialists. The key to a sustainable career is languages (HU/EN), shift work discipline, knowledge of RG/KYC, basic data/SQL and willingness to learn. The online segment and live formats will continue to increase employment, and strong soft skills and respect for the rules will help grow faster than average.