All casinos operate under the Holland Casino brand
In the Netherlands, all land-based casinos in the strict sense of the word (tables, roulette, blackjack, poker as a gambling service) historically operate under a single state brand Holland Casino. This is a model of public monopoly: the state controls the "casino" format for the sake of transparency, responsible play and sustainable deductions. At the same time, private companies can manage the halls of slot machines (arcades) - but this is a different type of license and not a "casino" in the sense of a table/croupier.
1) Legal framework: why monopoly on "casinos"
The basic principle of Wok (1964): everything related to gambling is allowed only under license and in the public interest. The "casino" format is the most risky and therefore centralized by the state.
KoA (2021) legalized the online marketplace (many operators under license), but land-based casinos remained within the perimeter of Holland Casino.
Vertical separation:- Casino (Holland Casino): tables, live dealers, poker, roulette, slots - under the state operator and with special standards.
- Halls of machines (private arcades): only slot machines of certain types, without tables; individual municipal permits and other requirements.
2) History and network
1976: Opening of the first Holland Casino; further the network expands to large cities (Amsterdam, Rotterdam, Utrecht, Zandvord, etc.).
Positioning: "European standard" casino with dress code, trained staff, self-control programs and transparent reporting.
Infrastructure: game rooms, poker rooms, restaurants and event venues; betting on a cultural and tourism format rather than "grassroots excitement."
3) Responsible play and supervision
Kansspelautoriteit (KSA): An independent regulator that licenses, monitors, fines and publishes infringement cases.
CRUKS: uniform register of self-exclusion (online and offline). A Holland Casino visitor is only allowed to play after a CRUKS check.
Duty of Care: duty of care - behavior monitoring, early interventions, proposed pauses/limits, possible blocking at risks.
CCR/age: strict identification of 18 +, checking the document at the entrance.
4) How the casino differs from the halls of the machines
Product: at Holland Casino - tables with croupiers and a full set of games; in arcades - only allowed types of machines.
Requirements: for casinos - stricter standards for personnel, security procedures, RG and reporting; for arcades - municipal quotas and local time/zone restrictions.
Image and control: Holland Casino brand is associated with a "high threshold" and strict protocol, arcades - with local entertainment infrastructure.
5) Economy and public role
Fiscal transparency: GGR tax, centralized reporting, audit.
Social value: keeping the "high-risk" format in a controlled perimeter; standardization of Responsible Gaming for the entire segment.
Tourism and culture: casinos as part of the urban showcase (gastronomy, events, business tourism), but without aggressive marketing.
6) Visitor experience: how it works
1. Entry and age/identity verification.
2. Checking in CRUKS. If there is a record, the tolerance is denied.
3. Communicating limits and rules. Visible RG tools, personnel assistance.
4. Transparent limit game. Clear table/slot rules, clear cash register and calculations.
5. Support and exit. Ability to set pause/self-exclusion, consultation.
7) Online ≠ monopoly
From October 1, 2021, online gambling is open to multiple operators under the KSA license (casino games, slots, live, betting, poker).
Online operators are required to integrate with CRUKS, maintain control logs and comply with strict advertising and RG rules.
Thus, the monopoly concerns specifically land-based casinos, and not the digital market.
8) Possible future scenarios
Status quo: maintaining state monopoly on land-based casinos as a tool for harm control and transparency.
Privatization/reform discussions: periodically raised, but consumer protection and market predictability remain a priority.
Technological update: strengthening behavioral analytics, unification of RG-UI, "green" infrastructure.
9) Short checklist for player and business
Player: Choose official Holland Casino venues; at the entrance keep the document; know about CRUKS and limits.
Business (B2B/events): consider RG requirements, brand guide and advertising restrictions; focus on the cultural and business format of cooperation.
Inference.
In the Netherlands, the "land casino" format is a deliberately state-centralised vertical under the Holland Casino brand. Such a monopoly maintains a high standard of security and social responsibility, separating it from the private segment of machine rooms and from the open licensed online. The result is managed risk, audience trust and a predictable ecosystem for the city and state.