Employment in Barbados gambling

Industry Jobs (Barbados)

1) What the labor market consists of

• The Barbados Lottery and its retail chain. On the operator side - office and field roles (operations, marketing, IT, finance, RG/AML). On the retail side - sellers/cashiers, point managers, collection. The lottery speaks directly to commissions and incentives for retailers (which supports jobs at the small business level).
• Gaming halls at hotels/entertainment centers. We need hall operators, cashiers (cage), security, machine technicians/ETS, F&B near the hall. The legal framework of such platforms is Betting and Gaming Act, Cap. 134A (licenses, "approved premises," age restrictions, etc.).
• Racecourse and sweepstakes (Barbados Turf Club). Stable pool of roles: parimutual cashiers/operators of betting machines, refereeing and marshals, IT sweepstakes, media/event staff, stable-staff at the stables. The club regularly publishes cashier/operator vacancies.
• Regulatory and compliance peripherals. Lawyers and licensing/taxation professionals work at the interface with Betting & Gaming Duties Act, Cap. 60 (fees/licenses) and Gambling, Cap. 134 (procedural norms), as well as in banks/fintech (KYC/AML).
• Tourism ecosystem. Tourism increases demand in halls, sweepstakes and lotto retail (higher customer flow → more shifts and seasonal rates), as evidenced by industry estimates of the contribution of tourism to Barbados' employment through the WTTC.

2) Typical roles and skills

Lottery and retail

Lottery salesman/cashier, point supervisor. Skills: cash discipline, customer service, basic AML (suspicious operations), age verification. The lottery network is a recognized revenue channel for retailers through a commission.

Field support/operations. Encasement, merchandising, terminal audit, retail training.

Office roles (operator): finance/controlling, stock marketing, IT drawing and reporting systems, RG/AML.

Playrooms

Floor-attendant, cage-cashier, security. Skills: working with POS/circulation systems, payment control, RG scripts, security.

Gaming equipment technician. Diagnostics/repair of machines, firmware updates, accounting/serials, interaction with the Cap controller. 134A.

Racetrack and Tote

Pari-mutuel teller / betting machine operator. Dealing with betting, cash/terminals, queues on race days. Public vacancies confirm stable demand.

Racing officials and support for the event. Officiating, starters, time-keepers, media team, security. Regulations - Rules of Racing BTC.

Compliance, Finance, IT

Licensing/Tax & Duty, AML/KYC. Knowledge of Cap. 60/134/134A, age/responsible play procedures, bet/duty reporting.

Data/IT. Terminal support, reporting, transaction monitoring, integration with banks/telecom.

3) Schedules and employment: what shifts look like

Seasonality. During the high tourist season, shifts grow in the halls and at the hippodrome; out of spades - more part-time. The correlation with employment is confirmed by the profile of the economy that WTTC reveals for Barbados.

Weekend/evening. The halls and the tote peak in the evenings and on Saturdays/holidays (racing days).

Box office roles and cage. Strict procedures for closing shifts and cash control.

4) Career and training

Lottery retail: cashier → shift supervisor → point/area supervisor → trade marketing/merch. Retailers have sales motivations and jackpot incentives, which helps retention.

Halls/sweepstakes: operator → shift supervisor → site manager; Technician → Lead Technician/Engineer ETS.

Compliance/taxes: assistant → officer → manager/MLRO; AML/finmonitoring certificates are in demand.

Events/racetrack: teller → senior cashier → tote supervisor; parallel transitions in event-ops.

5) Legal environment and labour standards

Age and "responsible" requirements. Cap. 134A regulates minors' access to game halls and hall/machine modes; Cap. 134 - basic prohibitions and procedural norms. These acts set requirements for personnel (age verification, rules for the operation of cars/bets).

Licenses/fees. By Cap. 60 - the fiscal part (duty/license), which determines the operational processes, reporting and interaction with the tax.

6) Tourism connection: Why it 'works'

Tourism is a jobs multiplier, with every extra thousand guests boosting occupancy of halls and lotto outlets, and race days bringing a surge in demand for cashiers, security and F & B. WTTC emphasizes the importance of T&T's contribution to Barbados' employment, which puts the demand base under the entertainment industry.

7) View 2025-2030: What will change the structure of employment

Digital regulation online (possible). If Barbados introduces a separate mode for online games, the range of vacancies will expand due to KYC/AML, Risk & Fraud, Payments-ops, Product/CRM, Data - with partial localization of functions. The basis for the fisk/admin procedures is given by the existing Cap contour. 60/134A that can be adapted for an online channel.

Offline technologization. ETS/video surveillance/cash counters/BI reporting - demand for technicians and analysts.

Event tourism. The Turf Club racing calendar and sporting events (cricket, etc.) reinforce temporary employment and part-time betting in event-ops.

8) Quick guide for the applicant

1. Lottery/Retail: Look for listings on the Lottery Retailer key and on the Lottery website (office contacts, Wildey, St. Michael).

2. Hippodrome: follow the Barbados Turf Club social networks - vacancies of parimutual cashiers/operators are regularly published.

3. Hotels/lounges: vacancies in hospitality aggregators in Barbados; keywords: slot attendant, cage cashier, surveillance, gaming technician.

4. Compliance/Finance: Look for the roles AML/KYC officer, compliance analyst, licensing (it is important to know Cap. 60/134/134A).

Employment in the gambling industry of Barbados consists of retail lottery and operator's office, hotel gaming halls, a hippodrome and a sweepstakes, as well as compliance/taxation and IT services. Tourism fuels demand by creating seasonal peaks and sustainable front office/back office roles. In 2025-2030 possible digital regulation and technologization of sites will shift the frame structure towards AML/KYC, data/IT and event-ops, while maintaining the basic demand for cashiers, hall operators and technicians.