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The difference between offline and online regulation
1) Basic architecture: one law - two "worlds" of practice
There is only one general frame: in Mexico, the model "everything that is not allowed is prohibited," set by the federal Law on Games and Draws (1947) and the Regulations for it (detailed in 2004, updated). Authorization and supervision powers are concentrated in Secretaría de Gobernación (SEGOB) through Dirección General de Juegos y Sorteos (DGJS).
Further paths diverge: ground objects live in the logic of permission + local permitting modes (land use, fire safety, opening hours, etc.), and the online channel is designed as Centro de Apuestas Remotas (CAR) with an emphasis on account play, IT control and geolocation.
2) Who is responsible for what: federation vs local authorities
Offline (halls/betting points):- Federal level (SEGOB/DGJS): permit for the type of activity, operating conditions, inspections and sanctions.
- States/municipalities: zoning and city regulations, signage/outdoor advertising permits, fire and health regulations, parking/noise requirements, sometimes opening hours. They do not replace the federal permit, but impose additional conditions for a specific address.
- Federal level (SEGOB/DGJS): permission for remote bets/draws, control of platform compliance with the Regulations, IT audits and monitoring, sanctions.
- Regional level: as a rule, does not issue online licenses and cannot "legalize" the site without federal permission; the role is reduced to the general requirements of consumer protection and advertising in media channels located on their territory.
3) Permits and "compliance passports"
Offline:- DGJS permission is tied to the operator and the object (address, hall plan, list of equipment/terminals).
- Additionally - local permits (land use, fire safety, security, video surveillance, accessibility for people with limited mobility).
- Changes (transfer, extension, type of equipment) require updating documents in DGJS and, often, repeated local expertise.
- The DGJS resolution describes the channel, platform, domains, IT circuits, payment rails, KYC/AML procedures, geo-restrictions.
- Any significant changes in platform/domains/processing are consistent with DGJS; sometimes a pre-pass of tests is required (RNG certification, reporting on event logs, etc.).
4) Control and inspections: "exit" vs "remote"
Offline:- Scheduled and sudden field inspections: cash discipline, payment limits, serviceability and certification of equipment, security/video, signs of a responsible game, age control "at the entrance."
- Joint raids with the police/tax/sanitary service are possible.
- Platform and reporting technical audits (logs, reports on sessions, events, payments, returns).
- Monitoring of geolocation and blocking of proxy/VPN, control of KYC/AML and limits.
- Incident reporting (hacks, downtime, leaks), mandatory storage of logs and submission of uploads to the regulator.
5) Money, KYC/AML and Currency
KYC/AML procedures are required for both channels (player identification, monitoring operations, reporting suspicious transactions).
Online: account and documentary identification (eKYC), base reconciliation, device-risk scoring; Operations - only in MXN external "pools" or processing of bets "past" the permitted platform are prohibited.
Offline: age and identity are checked at the entrance/checkout, enhanced cash control, collection rules and payment limits, cash register event log.
6) Geography of participation: "where are you physically"
Online (CAR): the duty of geolocation is to accept bets only from users who are physically located in Mexico (and within other limits that the permission will set), with the blocking of anonymizers/spoofers.
Offline: geography is the address of the hall, approved in permission and local permits.
7) Responsible play (RG) and consumer protection
Common elements: age restrictions, self-exclusion/timeouts, risk information, access to help.
Differences:- Online: RG tools are "sewn" into the account - deposit/time/expense limits, automatic reminders, pop-up warnings in case of a risky pattern of the game, "click" included self-exclusion.
- Offline: emphasis on physical measures - the work of the security service and the hall, trained employees, printed materials, visibility of hot lines, control of "replaying" visitors.
8) Advertising and promo
Online: requirements for advertising in digital channels (correct T & Cs, prohibition of misleading wording, age filters), mandatory approval/notification of DGJS for individual promotions and special events; geo-targeting by country.
Offline: outdoor and indoor advertising - taking into account local rules (placement areas, dimensions, backlight time), plus federal content requirements. Retail promotions are tied to a specific object and permission.
9) Data security and privacy
Online: information security loops (encryption, segmentation, access control), storage of personal data on Mexican privacy law, incident response plans and notifications.
Offline: protection of video recordings, procedures and logs, secure channels for transferring data to regulatory registries.
Practical checklists
For offline room operator
1. Federal permission DGJS + current applications (hall plan, equipment list).
2. Local permits: land use, fire safety/evacuation, sanitation, security, permits for signs/outdoor advertising.
3. Procedures: cash book, payment limits, collection, video surveillance, age control.
4. RG visibility: materials, staff training, handling self-exclusion requests.
5. Readiness for unscheduled inspections.
For online operator (CAR)
1. DGJS resolution describing domains, IT landscape, processing, KYC/AML and geo-control.
2. eKYC/AML: document verification, monitoring of transactions and behavioral signals, reporting on suspicious transactions.
3. Geolocation and anti-VPN/anti-proxy, logging, evidence storage.
4. Currency - MXN, transparent cash desk, returns using the same method, financial event log.
5. RG tools in the account: limits, timeouts, self-exclusion, warnings.
6. Information security and privacy: encryption, audit, incident plan, backup.
For the player
Check DGJS/SEGOB mention and permission details.
Online: the presence of MXN, understandable KYC rules, limits and RG tools in your personal account.
Offline: RG plates/age, visible payment rules, cash discipline and checks.
Be careful about sites/halls without federal permission - these are legal and financial risks.
In Mexico, the federal vertical is the same for both channels, but the execution practice is different: offline relies on "address" permission + local permits and field inspections, online - on CAR, account game, geolocation, IT audit and continuous monitoring.
Common constants: SEGOB/DGJS resolution, KYC/AML compliance, MXN operations, responsible play and truthful advertising requirements.
The right strategy for business is to design processes "from the regulator in" (first permission and compliance, then UX/marketing). For the player - select only permitted sites and use built-in RG tools.