Loyalty and Points Guide
1) What is the casino loyalty program
A loyalty program is a reward system for player activity. You gain points (points), grow by levels (tiers) and get privileges: exchange of points for money/freespins, increased cashback, personal bonuses, accelerated payments, VIP manager, etc. In 2025, most casinos have a level model with multipliers at senior levels.
2) Types of glasses: do not confuse!
Tier Points (TP): determine your level. Usually they do not exchange for money and do not burn out during the exchange.
Exchange points (Reward/Comp Points, RP): saved up for exchange for a bonus/cache. Burn out on time or after exchange.
Bonus points: temporary promotions (x2/x3), holiday multipliers, tasks/missions.
3) How points are awarded: basic logic
Most often, points are tied to the turnover of bets with different contributions of games.
Example of a typical scheme:- Slots: 1 RP for every 10 € turnover (100% contribution)
- Board RNG games: 1 RP for 25 € (40-50% contribution)
- Live-casino: 1 RP for 50-100 € (10-20% contribution)
- Exceptions: some slots/bets do not count at all
- 'RP = (Game Turnover × Game Contribution )/Basic Accrual Threshold'
4) Points conversion: How much money is it really?
Usually exchange points are changed at a fixed rate, for example: 100 RP = 1 € bonus balance. Important parameters:- Rate: Higher is better for you.
- Award format: money/freespins/freebet; having a exchange vager.
- Cap on inference: can limit real value.
- Shelf life of glasses: 30-180 days or quarterly combustion.
- 'Exchange EV = (RP/Rate) × (1 − Vager Discount and Restrictions) '
- If the exchange is without a wager, the discount is close to zero → the EV is higher.
5) Tiers and benefits
Typical stairs: Bronze → Silver → Gold → Platinum → Diamond/VIP. At each level grow:- Earnings multiplier RP/TP (e.g. + 25%, + 50%, + 100%)
- Cashback and withdrawal limits
- Personal bonuses, accelerated conclusions, VIP support
- Gifts for registration date/DR, exclusive tournaments, invitations to offline events
Important: maintaining the level may require re-qualification once a month/quarter/year: dial X TP for the period, otherwise the level will be lowered.
6) Games and contribution to points: why slots are more profitable
Slots almost always count 100% in RP/TP. Board and live games are cut. Therefore, fast accumulation is usually achieved by slots with a high rate of account and comfortable dispersion.
Mini-table (example):- Slot A (100% contribution): 10 € turnover → 1 RP
- Roulette RNG (40% contribution): 25 € turnover → 1 RP
- Live Blackjack (20% contribution): 50 € turnover → 1 RP
7) Complete calculation examples
Example 1. Slots, Basic
Conditions: 1 RP for 10 €, 100 RP = 1 €, exchange without a vager.
You have made a turnover of €1,000 in slots → RP = 1,000/10 = 100 RP → €1 net.
Effective return: 1 €/1,000 € = 0.10%.
Example 2. Gold level with + 50% to RP
Basic 1 RP/10 €, at the Gold level, a multiplier of 1.5 × → 1.5 RP/10 €.
Turnover 1,000 € → 150 RP → 1.50 € return.
Effective return: 0.15%.
Example 3. Live casino, reduced contribution and exchange vager
1 RP for €50 live, 100 RP = €1 bonus with vager x10.
Turnover €2,000 → RP = 2,000/50 = 40 RP → €0.40 bonus before payoff.
The real value after the vager will be lower - take into account the risk and deadlines.
Conclusion: the level and type of games radically change the actual return%.
8) How to speed up scoring (no extra risk)
1. Choose games with a 100% contribution and adequate volatility: more stable cashflow → easier to maintain a distance.
2. Play in multiplier periods (x2/x3 RP): holidays, weekly missions, quests.
3. Track "quotas" per level: plan turnover so that you close the re-qualification before the deadline.
4. Optimize rates: the same amount of turnover is split at the session → discipline is better than "one bet."
5. Combine with cashback/bonuses without a vager: the total return is growing.
6. Use assignments/missions: Give an additional RP/FS for specific slots/rates.
7. Keep an eye on the "white list" of slots: sometimes extended contributions/accelerators only work on specific games.
8. Take "control screenshots": promo pages, rules, points status and levels.
9) Typical pitfalls
Burning glasses: RPs can burn every 30-90 days; TP - at the end of the status season.
Exchange vager: exchange euros/FS often have X10-X30 and cap on withdrawal.
Limited games: some titles are excluded from the count or give 0-20%.
The maximum bet when winning: excess - cancellation of the win.
Regional limits and payments: Not all methods/countries count towards promos.
Double counting: points for the same turnover are not always summed up for several shares - read the rules.
Level reset: missed re-qualification - loss of multiples and privileges.
10) VIP component: when the manager is connected
At the upper stages, you get a VIP manager: personal bonuses, flexible limits, accelerated payments, invitations to tournaments/events. Often there is individual mathematics (increased exchange rates, special cashback). If you are close to the level - write in support: sometimes they give a temporary boost to close the status.
11) Combos with related promos
Tournaments and leaderboards: points + prizes for a place.
Seasonal promotions: holidays, finals of sporting events - multipliers on RP/TP.
Quests and missions: rewards for a checklist of actions (go in, do N spins, complete a mini-event).
Weekly cashback: summarizes with the value of points → the total EV grows.
12) Total Return Mini Methodology
Read total return:- 'TR ≈ (EV points) + (EV cashback) + (EV tournaments/missions) − (Discount on vager and restrictions) '
- If TR <0.2-0.3% at your distance - perhaps the program is weak; if TR ≥ 0.5-1% (really for advanced levels and multipliers), this is already a tangible plus to bankroll.
13) Responsible play and compliance
KYC/AML: Be prepared to verify your account and payment methods.
Taxes: Exchange/prizes may be taxed in some countries - check local rules.
Limits and pauses: do not increase turnover just for the sake of points; Use deposit/time limits.
Transparency: do not use multiple accounts and prohibited schemes - this leads to blocking.
14) Checklist before start
1. I understand the difference between TP vs RP and their lifetimes.
2. I know the exchange rate, vager and cap.
3. Chose games with maximum contribution and permissible volatility.
4. Re-qualification plan: How much TP is needed and by what date.
5. Multiplier periods and missions/quests are noted.
6. I save screenshots of conditions and status.
7. I use limits and do not chase glasses at any cost.
15) Mini-FAQ
Glasses did not come - what to do?
Check whether the selected game is counted, whether the bet is not exceeded, whether the deposit method and region are correct. Then - screenshots in support.
Is it possible to exchange parts?
Yes, most often. Sometimes the course is better when exchanging large packages - check the rules.
Glasses burned out - can I restore?
Usually not, but with VIP status they sometimes meet halfway. Write to the manager in advance.
Which is more profitable: exchange for freespins or money?
Money without a vager is as transparent as possible. Frispins can give more "face value," but the risk and limitations are higher.
An effective loyalty program game is based on three pillars: knowledge of mathematics (course, contribution of games, vager), status/timing planning and bankroll discipline. Master the difference between TP and RP, catch multiplier periods, keep screenshots of conditions - and your total return from the loyalty program will grow steadily without unnecessary risks.