Why tech is the heart of any online casino
Introduction: casino = fintech + media + regulatory
Online casinos are not a "gaming site." These are a real-time financial system (deposits/payments/accounting), a media platform (live streams, WebRTC/LL-HLS), a marketing machine and a compliance body. Any weakness in technology immediately hits P&L, SLA and license. Therefore, the heart of the casino is a technological platform: architecture, processes and culture.
1) The core of money and bets: wallet, ledger, calculation
Wallet & Ledger. Append-only transaction log, atomic debits/credits, separate sources of funds (cash/bonus), exchange rate/currency are fixed at the time of the transaction.
Betting/rounds. Idempotency ('Idempotency-Key') on 'bet. place/settle ', stable'roundId/betId', strict statuses' WIN/LOSE/PUSH/VOID '.
Game integrations. Seamless wallet is preferred; bridge normalizes provider contracts.
Quality = money. p95 `wallet. debit` ≤ 100 мс, p95 `round. settle '≤ 2 seconds - otherwise VOID/disputes grow.
2) Architecture: event-centric platform
Event-driven. Bus (Kafka/NATS), services exchange events: 'bet. placed`, `round. settled`, `bonus. issued`, `payout. requested`.
OLTP vs OLAP. Transactions (Postgres/MySQL) separately from analytics (ClickHouse/BigQuery) - no heavy reports on the combat database.
Cache/materialization. Redis and Reading Cases (CQRS) for quick responses.
Versioning. SemVer + `contractVer/schemaVer/calcVer`; expand→migrate→contract migrations.
3) Reliability: scaling, failover and backups
Multi-AZ / Multi-Region. Asset-asset for fronts/streaming, asset-liability for the core of money (one writer per shard).
RTO/RPO. Wallet: RTO ≤ 5 min (inter-region), RPO ≤ 5 sec (WAL/PITR).
Backups. Immutable (WORM), PITR, regular restore exercises.
Autoscale. HPA/VPA, clusters for load type (API, bridge, ETL, WebRTC).
4) Security: from perimeter to payload
Transportation. TLS 1. 3, mTLS inter-service/to providers, IP-allowlist.
Integrity. HMAC signatures, 'X-Request-Timestamp/Nonce', replay protection.
Access. OAuth2/OIDC for clients, SSO + MFA for admin panel, on the RBAC/ABAC backend.
Surface. WAF/bot management, rate limits, strict CORS, JSON-Schema at the entrance.
PII. Tokenization/encryption (KMS/HSM), isolation of the personal data domain.
5) Cash and payments: on-ramp/off-ramp as system
Multi-provider. Two PSPs/stablecoin network per country, fast payment route and failover.
Idempotency of webhooks. Redo does not create a duplicate transaction.
KYT/AML. Screening on-chain addresses, sources of funds, decision log.
6) Telemetry and Big Data: the nervous system
Events. Unified scheme: 'event/ts/playerId/sessionId/traceId/geo/device', money as decimal + currency, UTC time.
Real time and batch. Flow - for SLO/RG/fraud and personalization signals; batch - reports, cohort analysis, LTV.
Storefronts. Bets, payments, sessions, RG, QoS live; quality control (freshness, completeness).
Dashboards. p95 `bet. place`, error-rate, hit-ratio CDN, rebuffer-ratio стримов, GGR/NGR, CR funnel.
7) AI/ML: Growth, Risk and Experience
Personalization. Recommendations and uplift models for offers; SLO: ≤ 100ms solution.
RG and fraud. Models make recommendations; final decisions - on rules/policies with explainability and right of appeal.
QoS streams. Degradation prediction and profile switching.
Predictions. Traffic/RPS, cash/liquidity, demand for games; interval predictions (P50/P90) and threshold actions.
8) Frontend/Mobile UX and CDN
CDN. Immutable assets with hash names, 'stale-while-revalidate' for JSON directories, image optics (WebP/AVIF), HTTP/3/QUIC.
Multilingualism. i18n/ICU placeholders, locales/currencies/time zones, RTL, legal texts by jurisdiction.
Live. WebRTC с fallback на LL-HLS; the bet timers are synchronized to server time.
9) No downtime releases
Blue-Green/Canary. The core of the money is blue-green, the API/clients are the canary.
Assets. Manifest in CDN, switching without broken links.
Rollbacks. Rollback button, dual-write for sensitive migrations.
10) Compliance and liability
KYC/AML/RG. Policies and application logs (policyVer), transparent block causes, contacts of RG organizations in the locale.
Audit. Unchangeable logs, reproducibility of environments "on the date T."
Privacy. PII minimization, data subject rights, geo-isolation.
11) Culture and processes: technology = people
DevSecOps. SAST/DAST/SCA in CI, signed artifacts, GitOps.
SRE. SLO/error budgets, post-mortems without accusations, Chaos/DR exercises.
Contract catalogue. Documented 'contractVer/schemaVer/calcVer', domain owners.
Experimentation. A/B/uplift с guardrails RG; "kill-switch" per solution zone.
Supervisor's checklist (what to ask CTO right today)
Money/reliability
- Are there append-only ledger, PITR and regular restore tests?
- Are money/webhooks idempotent, what is the kernel RTO/RPO?
- Are OLTP and OLAP separate? What SLOs for 'bet. place/settle`?
Safety
- mTLS/HMAC, short JWT, key rotation, WAF/bot filters?
- PII is isolated and encrypted? Are the logs immutable?
Scale/Releases
- HPA/VPA/Cluster Autoscaler, CDN manifests, blue-green/canary/rollback?
- Are there interval peak predictions and activity automation?
Telemetry/AI
- Single event contract, feature store, ML-observability and guardrails RG/AML?
- Metrics by local/channel/device, uplift-campaign rating?
Compliance
- KYC/AML/RG Policies with Versions and Solution History?
- Reproducibility of the "on date T" environment for audit?
Anti-patterns (signs of technological debt-danger)
Monolith with heavy reports on the combat database; falling rates with each report.
Long-lived tokens, wildcard-CORS, webhooks without idempotency.
"Quiet" breaking of contracts without versions and deprecate.
Caching of personal APIs, lack of hash names for assets.
DR "on paper" without exercises, backups without recovery checks.
AI without guardrails: black boxes in RG/AML, personalization that pushes to a harmful game.
There are no SLOs and post-mortems - the same accidents are repeated.
Bottom line: technology is a strategy
Architecture choice, data discipline, API security, scaling, and ability to release without downtime are not "implementation details." This is the casino strategy: predictable revenue, manageable risks, high speed of experimentation and compliance. When the technological heart is great, the casino grows steadily, transparently and with respect for the players.