Online gambling in Malta and Gibraltar: world licensing centres
Online gambling in Malta and Gibraltar: world licensing centres (full text)
1) Who regulates and what exactly is licensed
Malta (MGA).
Two-axis model:- B2C (Gaming Service License) - online casino (slots, roulette/blackjack/live), poker, betting, etc.
- B2B (Critical Gaming Supply License) - platform providers, aggregators, content studios, hosting/critical services.
- Common principles: KYC/AML completeness, player protection (RG), technical certification, event logging, incident management, data protection (EU GDPR).
Gibraltar (Gambling Commissioner/Gambling Division).
Utilitarian model for international groups:- Remote B2C - casino/poker/betting, etc.
- B2B - platforms, hosting, payment channels/risk management for remote gambling.
- Emphasis - on "substance" (real presence), stable processes and risk-oriented supervisory dialogue.
2) Player Protection (RG) and Advertising Requirements
Default self-monitoring. Personal limits (deposits/losses/time), timeouts, self-exclusion mechanisms, "reality checks," early intervention triggers for signs of excessive play.
Responsible marketing. Age targeting 18 +, banning misleading promises ("quick money," "guaranteed winnings"), transparent bonus terms. Affiliate control and prohibition of "gray" advertising are mandatory.
Complaints and controversies. Referral procedures, escalation to ombudsmen/ADRs, mandatory response times.
Content policy. RNG/game certification, correct RTP declarations, prohibition of aggressive mechanics and misleading interfaces.
3) AML/KYC, data and technique
KYC/EDD. Identification, verification of the source of funds for risk triggers, monitoring of transactions, sanctions/PEP checklists.
Data & Logs. Storage of session/transaction logs, data access policies, incident logs, continuity plans (BCP/DRP).
Technical certification. Platform, wallets, games, RNG - through accredited auditors; regular re-cert.
Cloud and outsourcing chains. SLA/DPA agreements regulated by "critical dependencies" (hosting, monitoring, anti-fraud).
Cybersecurity. ISMS loops, vulnerability tests/penetration tests, Key Persons/Key Functions management.
4) License economics: what are the costs
Game/Gaming Duty (game collection). Fees/tax on gaming income (usually on the operator's side), with differences in verticals and markets (for Malta - including the specifics of accounting for local traffic; for Gibraltar - low rate with GGY and set thresholds/lows/cap limits).
Corporate taxes. Malta is a classic tax system with return/credit mechanisms (the effective rate depends on the structure of the group). Gibraltar - low nominal corporate tax rate with substance.
Licensing and annual fees. Depend on type (B2C/B2B), game categories, revolutions/skale; may include due-diligence fee and supervisory fees.
Audit and compliance-OPEX. Certification, affiliate/advertising control, RG/AML analytics, anti-fraud, cybersecurity, legal support.
Payments. PSP cost, chargebacks/anti-fraud, local methods, returns deductions.
Practical conclusion: both jurisdictions provide a predictable fiscal framework for international operators, but require an "evidence base" on processes and data. The economy is built around GGR/ggy-fee + corporate tax + permanent compliance-OPEX.
5) Why Malta is chosen
Full B2C/B2B stack. Convenient for holdings: the operator and "critical suppliers" (aggregators, studios) are licensed.
European circuit. Direct compliance with EU law (GDPR, AML directives), understandable requirements for DPO/ISMS.
Developed ecosystem. Human resources, consulting, banks/payments, auditors, RegTech/MarTech market.
Flexible "regulatory dialogue." Reconfiguration of processes based on inspection results; the regulator publishes guidelines and positional letters.
6) Why Gibraltar is chosen
Strong remote focus. The jurisdiction historically concentrates global rate trading teams, risk management, platform cores.
Substance-first mode. The regulator expects a real presence and qualified management on the spot - this increases the confidence of payment partners and banks.
Stable compliance supervision. Risk-based approach: big focus on duty of care, advertising practices, tech magazines and financial sustainability.
Access to talent and neighboring markets. Geography and business connections simplify the work of multi-jurisdictional groups.
7) Licensing plan: where to start (universal for MGA and Gibraltar)
1. Legal architecture. License selection (B2C/B2B), group structure, beneficiaries, "substance" (office, board of directors, key functions).
2. Policies and procedures. RG/KYC/AML, financial monitoring, risk appetite, advertising standards, T&C, complaints/ADR, incident-response.
3. Technique and data. Platform/game certification, logging, reporting feeds, DPA/SLA with providers, BCP/DRP plans, KRI/KPI for duty of care.
4. Finmodel. Miscalculation of the unit economy taking into account game fees, corporate tax, PSP commissions and the cost of compliance.
5. Operational launch. UAT/soft-launch, affiliate control, support channels, readiness for inspections and regular reporting.
6. Continuous compliance. Re-audits, staff training, vulnerability tests, adjustment of RG triggers (early intervention, affordability signals).
8) Product & Marketing Impact
«RG-by-design». Slower UX: pop-up notifications, pauses, limits, understandable RTP and bonus terms.
CRM instead of "big bang" ads. Emphasis on retention, personalization and transparent communication; affiliates under control and with exhaustive T & C.
Technical stack as a competitive advantage. The quality of logging and anti-fraud determines the admission to payments, the speed of investigations and the attitude of supervision.
9) Operator FAQ
Can B2C and B2B be kept in the same group?
Yes I did. Both jurisdictions assume parallel lives for operators and "critical suppliers," but require independent controls and correct contracts within the group.
Do I need a "substance" on the spot?
Yes I did. Both Malta and Gibraltar expect a real operational presence (stewards, compliance functions, access to systems and logs).
Where is easier with payments?
Where AML/KYC is better built, monitoring and logging: banks and PSP look not only at the license, but also at the quality of processes.
How often are overaudits?
Regularly, according to the license schedule and/or supervision requests (plus unscheduled - in case of incidents).
10) Memo to player
Play with brands with a valid license of the relevant jurisdiction.
Set limits and use timeouts; keep a history of deposits/withdrawals.
Avoid sites without local authorization - they have no protection and transparent payment procedures.
Malta and Gibraltar are two of the world's mature licensing hubs: predictable regulatory, professional oversight and a powerful ecosystem of services. In exchange for strict compliance, "substance" and a transparent economy, the operator receives a reputational "quality mark," access to payment infrastructure and a stable framework for scaling to other countries. For players, this means a more secure product, clear rules and real "stop buttons."