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White label vs own development: TCO and time-to-market

1) TL; DR - when to choose

White label (WL): need a fast start (8-12 weeks), limited budget, standard product without deep differences, focus on marketing/affiliates.

Own development: you need a differentiated product, control of the economy (commissions), data ownership and predictable TCO at high speeds.

Hybrid: start on WL (MVP) + parallel build core, then phased migration.


2) Definitions and revenue model

WL-platform: provider provides engine, backend, CMS, integration (game studios, PSP, KYC). You pay setup + monthly + RevShare with NGR/revenue and live in their release cycle.

In-house: you own the code and infrastructure, pay CapEx (development) + OpEx (team, cloud, licenses), RevShare - only to game studios/aggregators and PSPs.

NGR composition (simplified):
  • 'NGR = GGR - bonuses - provider phi - taxes/levi - PSP phi'

3) Time-to-Market (realistic)

White label (8-12 weeks):

1. Contract/offer and brand theme (1-2 weeks)

2. Licensing/Jurisdictions and KYC Settings (2-4 weeks)

3. Connecting PSP/game aggregators (2-3 weeks)

4. Content/locals/promotions, UAT, launch affiliates (2-3 weeks)

In-house (9-15 months):

1. Architecture/backend (wallet/accounts/game gateway) (3-5 months)

2. Payments/CCM/anti-fraud/compliance (2-3 months, in parallel)

3. Game integrations/tournaments/missions/CRM (3-4 months)

4. Observability/DevOps/CDN/WAF/DR (1-2 months)

5. Certification/audits/field tests (1-2 months)


4) TCO: what to count (3-year horizon)

WL (approximate composition):
  • Setup: fix.
  • RevShare: 'r _ wl × NGR' (usually 10-25%).
  • Monthly fee/modules (CMS/BI/CRM).
  • Paid changes/priority integrations.
In-house:
  • CapEx: development team, UX, certification.
  • OpEx: PHY (engineers/SRE/security/product), cloud/CDN/WAF, provider support.
  • Licenses (log analysis/AWP/anti-bots), audit/ISO/PCI.
  • Reserve for peak loads and DR.
Formulas:
  • `TCO_WL(3y) = Setup + Σ(RevShare% × NGR_t) + Σ(Platform_Fee_t)`
  • `TCO_InHouse(3y) = CapEx + Σ(OpEx_t)`

5) Numerical example (simplified, even months)

Background (EUR):
  • GGR/month: 2,000,000
  • Provider Phi: 30% GGR (= 600,000)
  • Bonuses: 5% GGR (= 100,000)
  • Taxes/Levi: 3% GGR (= 60,000)
  • → NGR/month = 2,000,000 − 600,000 − 100,000 − 60,000 = 1,240,000

WL: RevShare 20%, Setup 150,000 →

Payment WL/month = 0. 20 × 1,240,000 = 248,000

For 12 months = 2,976,000; for 36 months = 8.928,000; TCO_3y ≈ 9,078,000 (including setup)

In-house: CapEx 2,500,000; OpEx: team 1,200,000/year + cloud 420,000/year → 1,620,000/year, over 3 years OpEx = 4,860,000; TCO_3y = 2,500,000 + 4,860,000 = 7,360,000

Conclusion: on such volumes in-house is cheaper by ~ 1. 72 million in 3 years, but the 1st year of WL is noticeably cheaper in cache.

Monthly breakeven threshold WL vs In-house

With CapEx depreciation for 36 months and WL setup for 12 months:
  • In-house/month ≈ OpEx/month + CapEx/36 = 135,000 + 69.444 = 204.444
  • WL/month ≈ 0. 20 × NGR + 12,500
  • We decide '0. 20 × NGR + 12,500 = 204,444 '→ NGR ≈ 959,700 €/month
  • If your NGR is consistently above ~ 0. 96 million/month, platform ownership is economically more profitable over a 3-year horizon.
💡 Substitute your r_wl, CapEx/OpEx and depreciation term - the formula will show your threshold.

6) Non-financial factors (significant)

Product flexibility: WL = finished modules and non-standard limits. In-house = any features, but it's your turn to develop.

Vendor lock-in: WL - dependence on roadmap and SLA; output/migration is complex without data and code exports.

Data ownership/BI: In-house gives complete raw events and freedom in analytics/ML.

Compliance/audits: WL often helps with certifications. In-house - your own ISO/PCI/regulators.

Risks and concentration: In-house carries technical risks (peaks, incidents). WL carries the risks of third-party downtime and restrictions.


7) Decision tree (quick selection)

1. NGR run in 9-12 months

2. Need unique mechanics/deep personalization/own tournament economics? → In-house/hybrid.

3. Start is critical <3 months? → WL.

4. The team is capable of pulling 24/7 SRE/DevSecOps/DR? → In-house.

5. Countries with heavy compliance? → more often WL or partner model.


8) Hybrid: start fast, own sweat

Plan:
  • Month 0-3: MVP WL launch (brand, PSP, top studios, CRM/affiliates).
  • Month 1-9: building core (accounts/wallet, tournament module, anti-fraud, BI).
  • Month 9-12: double write (WL ↔ core), replica events, A/B traffic.
  • Month 12 +: migration of verticals (payments, tournaments) and abandonment of the RevShare component of WL.

Key: From day one, demand real-time data exports (events/Kafka/S3) to avoid locking yourself in.


9) WL Contract: What to Watch For (RFP/Checklist)

Commerce:
  • RevShare base (NGR vs GGR), thresholds, stops, cap/floor, downtime penalties.
  • Cost of customizations/priority integrations and timing.
Technique:
  • Uptime SLA (≥ 99. 9%), SLO for login/deposit/rates, RPO/RTO, DR plan.
  • Data rights: raw events, RPO≤1ch export (S3/Kafka), schema and retention.
  • Brand isolation (traffic/data), test environments, access to logs/metrics.
  • WAF/DDoS, KMS/secret rotation, audit and compliance (ISO 27001/GDPR).
  • Exit-clause: export of all data (players/transactions/history), assistance in migration (paid, terms), the right to run core in parallel.

The right to change the list of providers/PSP and the timing of their connection.


10) Risks and how to close them

RevShare overheating during growth: hard stops (% reduction when reaching turnover) or buy-out options.

Limited customization: stipulate budget/SLAs for change requests.

Downtime WL: financial service loans and the "undelivered deposits" metric.

Local licenses/regulator: select WL with presence in your countries.

Data migration: agree in advance on models and unique keys (user_id, operation_id).


11) Success metrics (after selection)

Unit-economics: NGR/depositor, LTV/CAC, affiliate eCPA, RevShare% to NGR/In-house OpEx.

Tech-SLO: login/deposit/bet p95, uptime, TTFS games, PSP/provider errors.

Marketing: lending→reg→FTD conversions, share of tournaments/missions in GGR.

Migration milestones (for hybrid): share of traffic on core, idempotency of integrations, report discrepancy <0. 5%.


12) Mini model in table (fish)


Input: NGR_mes, r_wl, Setup, CapEx, OpEx _ year, Depreciation _ month
WL_mes = r_wlNGR_mes + Setup/12
InHouse_mes = OpEx _ year/12 + SarEx/Depreciation _ month
Breakeven_NGR = (InHouse_мес - Setup/12) / r_wl

Substitute your numbers, check three scenarios: Base/Optimistic/Stress.


13) Launch roadmaps

WL launch (12 weeks):
  • Ned 1-2: contract, brand, domains, CDN/WAF.
  • Ned 3-6: PSP/KYC, game providers, affiliates, content.
  • Ned 7-9: CRM/promo/WL template tournaments, synthetics/load.
  • Ned 10-12: beta, payments "in the sand," market-offer, go-live.
In-house (12 months):
  • Quarter 1: Wallet/Accounts/Authentication/Game Catalog.
  • Quarter 2: Payments/CCM/Anti-Fraud, Tournaments/Missions v1, CDN/WAF.
  • Quarter 3: CRM/affiliates/reports, autoscale/DR, certification.
  • Quarter 4: Field tests, traffic migration, launch.

14) WL → In-house migration plan (by modules)

1. Event replica (WL → your DWH), schema alignment.

2. Launch your own wallet (double entry, reconciliation).

3. Transfer payments/PSP, then tournaments/missions, then CRM/affiliates.

4. Front/routing switching, WL decommissioning.


15) Prod-ready checklist

  • Calculated breakeven NGR and TCO 1/3/5 years (3 scenarios).
  • Fixed time-to-market and launch jurisdiction.
  • Availability of raw data and exports confirmed (schema, frequency, format).
  • SLA/SLO/DR of WL provider, penalties and exit clauses in the contract.
  • Hybrid/migration plan and change budget.
  • Confirmed support for key PSPs/providers by market.
  • The 24/7/on-call command (for In-house) is complete, RACI roles are defined.
  • Security: KMS/Rotation, WAF/DDoS, Audit Trail, GDPR/ISO.

Resume Summary

White label wins with speed and CAPEX ease, but rises in price with higher turnover due to RevShare and customization restrictions. Its own platform requires a long investment and operational maturity, but it gives TCO control, flexibility and data ownership. Consider the breakeven threshold for NGR, record SLAs/data exports, and, if a compromise is needed, go in a hybrid way: fast WL start today, phased platform ownership tomorrow.

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