How Casino Keeps Live-Casino Honest
Introduction: Trust is engineering and processes
The honesty of Live-Casino does not boil down to "you can see the dealer's hands." This is a whole system: from certified equipment and low-patent video delivery to cryptographically protected logs and parsing procedures. Ideally, any round can be reproduced in the footsteps: who, when, what did, what was the outcome and why the payments were calculated that way.
1) Certification: Who checks what
Equipment: roulette wheels, car scaffolds, card dispensers - are calibrated and sealed.
Software and mathematics: game logic, pay tables, RNG for hybrid mechanics - certified and versioned.
Studio processes: dealer/supervisor rules, void/return procedures, ISO recording and archive storage.
Change Management: any firmware/rules update passes tests and is recorded in the change log.
2) Double result fixing: video + sensors
Video contour: multi-camera HD/4K shooting with close-ups of dealer hands, wheels/cards; stable light and sound.
Sensor loop: inductive/optical sensors on wheel, card readers, OCR/Computer Vision.
Consent rule: The outcome is counted only if both contours match. Mismatch of → auto-type round and return of bets with the incident protocol.
3) "Honest betting window" and time synchronization
Unified timeline: NTP/PTP for servers, encoders and clients; events are marked.
Guard timers: the betting window closes in advance and is the same for everyone, "late clicks" are mathematically rejected.
Low latency: WebRTC/LL-HLS allow you to keep sub-2 seconds to the client without breaking the chronology.
4) Transparent rules and payout math
Public Table Rules: Limits, Vager Contribution, Side Bets/Multipliers, Cancellation Terms.
Coefficient tables: fixed and available in the interface.
Unified settlement engine: idempotent transactions, unique payout IDs, correct rounding and limits.
5) Traceability: logs, video archive and evidence
ISO recording of all cameras + program output with timecode and round ID.
WORM storage: logs of rounds and payments, protected from overwriting; hash chains for integrity control.
Comparability: Any video frame can be associated with a log entry and balance transaction.
6) Reliability and fault tolerance
N + 1 by critical nodes: cameras, encoders, network, power (UPS/generators).
Failover: hot switching sources without a "black frame."
void policy: pre-described scenarios of round cancellation (loss of sensor/video/synchronization) with automatic return.
7) KYC/AML and Fair Checkout
KYC: identity/age verification, addresses; with large amounts - a source of funds.
AML monitoring: sanctions/PEP lists, threshold events, manual validation scenarios.
The "tuda↔obratno method" rule: output by the same method as deposit - reduces fraud and accelerates compliance.
8) Antifraud and behavioral analytics
Device-fingerprint and session analysis: VPN/ASN, frequent IP changes, automatic clicks.
Betting anomalies: synchronous patterns, "late tries," unusual side bets - flags to check.
Studio protection: access control, video surveillance, seals and equipment opening logs.
9) Chat moderation and table etiquette
Toxicity/spam filters, soft sanctions (mute), escalation of violations.
Dealer scripts: understandable declarations of stages ("Bet open/close," confirmation of the result), avoidance of ambiguities.
10) Regulator and Ombudsman
Scheduled/unscheduled regulator checks, reconciliation of logs and video archives.
Complaint procedure: first to the operator's support, then to the Ombudsman/ARS; clear timeline and format of evidence.
11) Honesty and quality metrics (which are monitored daily)
Betting Window Conversion - the proportion of bets made in the due window (signal of correct synchronization).
Latency (avg/95th percentile) - the actual delay to the player.
Dropped Frames/Rebuffer Rate - ether stability (indirectly affects spores).
Dispute Rate - percentage of disputed rounds (target → ~ 0).
First-Time Withdrawal Success - the proportion of successful first conclusions (KYC trust and quality indicator).
Incident MTTR is the average resolution time of an incident.
12) Runbook
1. Freeze the round and stop taking bets on the table.
2. Record status: saved bets, video frames, sensor readings, system logs.
3. Classify: video/sensor/synchronization/calculation failure.
4. Solution: auto-turnover (void) with return or adjustment of payment according to the regulations.
5. Communication: message to players in the interface + ticket in support.
6. Report: post-mortem with timeline, causes and preventive measures.
Player checklist: how to be sure of honesty
- The site/operator page indicates the license and provider of Live games.
- Rules and pay tables are available in the table, the round ID/timer is visible.
- Picture readable, close-ups of the result, without "magic behind the scenes."
- Round history and betting history are available in 1-2 clicks.
- The cash desk is transparent: input method = output method, KYC - in advance.
- In a dispute, the path to the Ombudsman is clear (dates/contacts indicated).
Operator/Studio Checklist: Integrity Control in Practice
- Double capture of the outcome (video + sensor), automatic void in case of conflict.
- Time synchronization (PTP/NTP), guard timers, WebRTC + LL-HLS as reserve.
- ISO record of inputs and program output, WORM logs with hashes.
- Documented runbook 'and incidents, SLA notifications to players.
- Complete set of RG tools (limits, self-exclusion), visibility in UI.
- Weekly light/camera/sensor tests, color balance and sharpness reconciliation.
- Regular security-review: personnel access, patches, penetration tests.
Frequent myths - and reality
"The dealer can play along" - behavior under supervision, the outcome is confirmed by sensors and video, discrepancy = void.
"You can see the outcome in advance by delay" - the server closes the windows before the event, "late" bets are rejected.
"Disadvantageous rounds are erased" - ISO records and WORM archive with hashes exclude invisible deletion.
The honesty of Live-Casino is not a word of trust, but an architecture of evidence: certified hardware and mathematics, double fixing of outcomes, a synchronized "fair betting window," secure logs and understandable regulations in case of failures. When any round can be tested and replicated, the player has protection and the operator has a reputation and sustainable business.