How casinos protect accounts from hacking
The player's account is the "key" to money, KYC documents and payment history. Licensed operators build Defense-in-Depth protection: several layers that overlap each other - from login and session to payments and profile changes.
1) Strong authentication
Multifactor (MFA) and password-free inputs
FIDO2/WebAuthn (Passkeys, hardware keys/U2F) - the best balance of security and UX: resistant to phishing and code interception.
TOTP applications (Google Authenticator/Authy) - offline codes 30 sec; better SMS.
Push approvals with device and geo/risk linkage.
SMS codes - as a backup channel; with SIM-swap protection (checking for a fresh SIM replacement, limiting increased operations).
Password policy and storage
Check for pwned passwords (leak dictionary), prohibition "123456...."
Length ≥ 12-14 characters, reward password managers.
Storing passwords via salt bcrypt/scrypt/Argon2; prohibition of "own" cryptoalgorithms.
Smart login check
Risk-based auth: assessment of IP/ASN, device, time of day, uncharacteristic geography.
Double check for sensitive actions: changing e-mail/phone, adding a payment method, output.
2) Anti-bots and protection against Credential Stuffing
WAF + bot management: signatures, behavioral analysis, dynamic challenges (invisible CAPTCHA, JavaScript-proof-of-work).
Rate-limiting and lockout policy: limiting attempts, progressive delays.
List of leaked bundles: automatic blocking of inputs from known "email + password" pairs.
Device fingerprinting: stable browser/device features for detecting session pharming.
3) Session security and cookies
Session tokens only in HttpOnly Secure cookies, 'SameSite = Lax/Strict'; XSS/CSRF protection.
Rotation of tokens for login, privilege escalation and critical actions.
Single-session/Sign-out-all - Ability to end all sessions at risk.
Short life token + "forced re-authentication" to pay/change details.
4) Control of payments and "sensitive" actions
Step-up MFA before: adding/changing the output details, confirming a large output, changing the password or e-mail.
Out-of-band confirmation (push/e-mail link with binding to the device).
Disable output when changing password/2FA for N hours ("cooling period").
Two-way notifications (in the application + e-mail/SMS) about each profile change.
5) Behavioral analytics and monitoring
Anomalies: sharp overnight deposits, a series of withdrawals, unusual rate limits, "jumping" between IP/countries.
Risk scoring: combination of rules and ML models, manual verification in controversial cases.
Device signals: jailbreak/root, emulators/anti-emulator, proxy/VPN token, fake WebRTC network data.
6) Anti-phishing and protection of communications
Domains with SPF/DKIM/DMARC (p = reject), brand monitoring of phishing copies, warnings in the office.
Support passphrase for calls/chats.
Branded notification channels in the application; do not ask for passwords/codes in chat/mail.
7) Restore access without vulnerabilities
MFA-backup: backup codes, additional FIDO key, "trusted" device.
Docking recovery only through protected downloads + manual verification; no "reset by date of birth."
"Cooling period" and notifications when changing e-mail/2FA.
8) Protecting the front and mobile applications
Hard CSP, mixed content block, 'X-Content-Type-Options: nosniff', 'frame-ancestors'.
TLS 1. 2/1. 3, HSTS preload, OCSP stapling, encryption per CDN.
Mobile: obfuscation, integrity check (SafetyNet/DeviceCheck), protection against overlay attack, SSL-pinning (neatly, with rotation).
9) Processes and people
Playbooks by hack/leak: forensics, token revocation, resetting sessions, forcing password changes, notifying users and regulators.
Security logs (immutable) and alerts.
Security training for support and VIP managers (social engineering, SIM-swap, identity verification).
Frequent attacks and how they are blocked
Credential stuffing → bot management, limits, pwned checks, MFA/Passkeys.
Phishing → FIDO2/Passkeys, DMARC, warnings in the office, blocked twin domains.
Session/cookie theft → HttpOnly/SameSite, token rotation, short life, re-authentication.
SIM-swap → lower confidence in SMS, step-up via TOTP/Passkey, checks with the telecom operator.
Social engineering → code-phrase, prohibition of transferring one-time codes in chats, scripts for support.
What a player can do (practice)
Include two factors (better Passkey or TOTP, not just SMS).
Use a password manager and unique long passwords; change at any suspicion.
Check the domain (https, "lock," correct name), do not enter links from letters.
Store backup codes offline; add a second Passkey/ U2F key.
Enable notifications about logins and profile changes; close all active sessions if the login was "not you."
Short checklist for operator
Authentication
FIDO2/WebAuthn + TOTP, SMS - only as a backup; checking pwned passwords.
Step-up MFA for payments/change of details; "cooling" after critical changes.
Anti-boat
WAF + bot management, rate-limits, invisible CAPTCHA, device fingerprinting.
Block for logins from leak lists.
Sessions
HttpOnly/Secure/SameSite, rotation, short TTL, sign-out-all.
CSRF tokens, hard CSP, XSS protection.
Communications
SPF/DKIM/DMARC, anti-phishing code-phrase, in-app notifications.
Canonical domain, CT monitoring, HSTS preload.
Operations
Notifications for each profile change/new device/output.
Security logs and alerts, incident runbooks, regular pentests.
FAQ (short)
SMS-2FA is enough?
Better than nothing, but vulnerable to SIM-swap. Passkeys/FIDO2 or TOTP are preferred.
Why am I being asked to confirm entry again on withdrawal?
This is step-up authentication: protecting money when a session is hijacked.
Do I need to disconnect old sessions?
Yes I did. After changing the password/2FA - be sure to "exit all devices."
Why confirm the change of e-mail through old mail?
So that the attacker does not tie the account quietly: this is a double defense.
Protecting accounts in a licensed casino is not a "2FA tick," but a system: strong authentication (Passkeys/TOTP), anti-spam and password leak protection, secure sessions and step-up for payments, anti-phishing communications, well-functioning access recovery and constant risk monitoring. This approach reduces hacks, speeds up honest payouts and builds player confidence.
