To check your transaction history

Transaction history is your financial black box. Correctly collected records help: confirm the conclusion, find a commission, understand where "stuck," and quickly resolve the dispute. Below is a step-by-step plan, where and how to watch history, how to reconcile amounts between casino, wallet, bank and blockchain, and what to do if the numbers do not converge.

1) Where to watch the story: a brief map

1. Casino Office → Wallet/Cashier → History/Transactions

Filters: deposits/conclusions/bonuses/commission/cancellation.

Key figures date/time, amount, currency, method, status, transaction ID (save!).

There is often an export (CSV/XLS/PDF).

2. Mail/fluffs

Письма «Deposit successful», «Withdrawal approved/paid», «KYC update».

Contain amounts, method, ID/ticket number.

3. Your payment method

E-wallet/PayPal: log of incoming/outgoing, provider ID.

Bank/card: statement, MCC/merchant description, internal commission/conversion.

Crypto: blockchain explorer (by TXID).

4. Customer support

If something is not in the interface, request a period summary and comments on controversial lines.

2) How to read statuses (and what they mean)

Status	Which means	What to do
Pending/Queue	Application created, waiting for verification/batch	Wait for processing window
Review/KYC/Risk	Verification/anti-fraud check	Send documents, do not change the method
Processing/With provider	Sent to provider	Wait; TXID will appear for crypto
Paid/Completed	Sent to recipient	Look for enrollment in the bank/e-wallet/explorer
Declined	The operator canceled	View cause, correct and repeat
Cancelled	You/operator canceled	Check Balance Return

3) Basic audit in 10 minutes (checklist)

+ Open Office History and include period (e.g. last 30/90 days).

+ Filter the outputs and write down ID, amounts, statuses.

+ Compare deposits and refunds (returns to the original method) by amounts.

+ Check the bonus tab: accruals, write-offs, wagering.

+ Export CSV - useful for a vault with a bank/wallet.

4) Method reconciliation: step by step

A. E-wallet/PayPal

1. Open the transaction log, find the incoming time/amount/ID.

2. Reconcile currency and possible local commission/conversion.

3. Does the name/e-mail match the casino profile (important for closed-loop).

B. Card/Bank

1. Download your period statement. Find the lines with the merchant of the casino/payment aggregator.

2. Check your funds availability date: Sometimes "Paid" at the casino = credited by the bank within a day.

3. Consider the bank's tips: the rate/commission and MCC can affect the amount on hand.

C. Cryptocurrency

1. In the output card, find the TXID and the network (TRC-20/TON/SOL/L2/... - critical).

2. Open the blockchain explorer, check: recipient's address, amount, commission, number of confirmations.

3. If the exchange address - check MEMO/TAG (XRP/XLM/exchanges). Without it, there may be no enrollment.

5) Export and "reconciliation act" (mini-accounting)

1. Casino exports: CSV/XLS for the period.

2. Export from e-wallet/bank: for the same period and in the same currency, if possible.

3. PivotTable (in any editor):

Date/Time	Type	Sum	Currency	Method	Casino ID	Provider ID/TXID	Status	Commission	Note
22. 10. 2025 14:10	Conclusion	500	USDT	TRC-20	123456	TXID… Paid	0	Enrollment at 12 min
22. 10. 2025 15:03	Deposit	100	EUR	Card	123120	… Completed	0	MCC 7995

4. Final checks:

Do the number and sum of pins converge between systems?
Are fees/conversions visible?
Are there lines without pair operation (e.g. "Paid" in the casino but empty in the bank)?

6) Typical inconsistencies and quick fixes

Symptom	Probable cause	What to do
Paid at the casino, but the bank is empty	Interbank without instant-rails	Wait until the end of the operating day; check with the bank
There is TXID, no enrollment on the exchange	Bad network or forgot memo/Tag	Check in Explorer/Exchange Support
The recipient has a "less than" amount	Conversion/Provider Fee	Reconcile currency, tariff; choose a method without conversion
No transaction in casino history	Filter/Period/Cancel	Remove filters, extend period, check "Canceled"
Double deposit entry	Pre-Authorization/Hold	Check write-off vs hold; usually the second row "collapses"

7) Bonuses, commissions, cancellations - where it can be seen

Bonuses/vager: a separate tab "Bonuses" - accrual, write-off, restrictions (max bet/allowed games).

Commissions: in the casino - in the transaction line or column fee; at the provider - in his magazine.

Cancellations/reversals: Canceled/Refunded status + Return to balance counter record.

8) How to request a clarification transcript (finished text)

💡 "Hello! Need decoding by period [date]: all deposits/conclusions/bonuses/commissions. For application ID # 123456 I do not see a bank deposit. Please specify: 1) provider/channel, 2) exact time of sending, 3) external ID/TXID, 4) comment on fees/conversion"

9) Security: how to check and not "shine" too much

Enter the office and e-wallet without a VPN (so as not to catch unnecessary anti-fraud checks).

Store the export locally and encrypt the archives.

For correspondence with support, attach ID/TXID/screenshots, but do not send full card details.

10) Automation: to avoid digging with your hands every time

Once a month, export CSV from the casino and e-wallet/bank.

Maintain a simple PivotTable (see template above).

Mark lines with color: deposits, conclusions, bonuses, commissions, cancellations.

Store the KYC/SoF document package in case of a request (speeds up parsing).

11) Mini-FAQ

Requested conclusion, in the history of "Processing" already an hour - is this normal?

Yes for cards/part of providers; for e-wallet/instances - usually faster. If you go beyond the upper limit of a typical window, write in support with an ID.

How to understand where "stuck" - in a casino, provider or at the recipient?

Look through the chain of statuses and identifiers: Paid + no enrollment → more often bank/wallet; the provider/operator does not have a TXID →.

Can remote history be restored?

Usually yes: Ask support to unload by period.

History shows "refund," but money is not on the card.

Refund goes along the rails of the deposit - check the statement in 1-3 days, the lines may be called differently (reversal/adjustment).

12) Totals

History checking is three steps:

1. Remove full data from the cabinet (ID, statuses, export).

2. Check with the method log (e-wallet/bank/explorer) - currency, commissions, identifiers.

3. Record discrepancies and request provider support/channel/external ID/TXID.

Keep a code template, store exports and check currency/network/details - then any disputes are resolved quickly, and you know exactly where and when your money went.