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AI analysis of player behavior and fraud protection

Gambling is an environment with high transaction speeds, micro-margin and constant pressure from cybercriminals: multiaccounting for bonuses, arbitration "teams," account hijacking (ATO), "chargeback teams," cashing schemes through P2P and crypto. The AI ​ ​ approach combines events from payments, gameplay and devices into a single behavior model in order to predict risk in real time and automatically apply measures - from soft limits to hard blocking. Below is a system guide for data, models, architecture and metrics.


1) Basic fraud scenarios

Multiaccounting (Sockpuppets): registration of a "family" of accounts for bonuses/cashback, laundering through mutual bets/tournaments.

Bonus abuse: "stuffing" into promo windows, splitting deposits, "deposit-bonus-minimum wager-output" cycles.

ATO (Account Takeover): theft through phishing/password leaks, logins from new devices, a sharp change in behavior.

Payment fraud/chargebacks: stolen cards, "friendly fraud," cascades of small deposits.

Collusion and chip dumping: collusion in PvP/poker, translation of EV from "merging" to "withdrawing."

Laundering (AML risks): fast input-minimum activity-output cycles, fiat/crypt arbitration, atypical routes.


2) Data and features: what behavior is built from

Transactions: deposits/withdrawals, cancellations, cards/wallets, chargeback flags, speed "depozit→stavka→vyvod."

Gaming events: time structure of bets, markets, odds, ROI/volatility, participation in tournaments/missions.

Devices and network: device fingerprint, User-Agent stability, cursor/touch behavior, IP-AS, proxy/VPN, time to 2FA confirmation.

Account: account age, KYC stage, matches on addresses/phones/payments.

Socio-graph features: common devices/payment tools, refcodes, common IP/subnets, input sequences.

Context: geo/time zone, promo calendar, traffic type (associate/organic), country/payment method risk.

Examples of features:
  • Session-based: session length, frequency of micro-rates, pauses between events, abnormal "ideality" of timings.
  • Velocity features: N deposits/rates per X minutes, password login/reset attempts.
  • Stability features: share of sessions with the same device/browser, fingerprint stability.
  • Graph features: degree/triangles, pagerank inside the "family" component, distance to famous scammers.

3) Model stack: from rules to graph neural networks

Composition> one algorithm. Typical stack:
  • Deterministic: business gates and sanctions (KYC status, BIN/IP stop lists, velocity limits, geo-locks).
  • Anomaly-detectors (Unsupervised): Isolation Forest, One-Class SVM, Autoencoder for behavioral embeddings.
  • Supervised: GBDT/Random Forest/Logistic for the fraud/non-fraud label on confirmed cases.
  • Sequences (Seq-models): LSTM/Transformer for time series of events, identification of "rhythms" of abuse.
  • Graph analytics: community detection (Louvain/Leiden), link prediction, Graph Neural Networks (GNN) with node/edge features.
  • Multitask approach: a single model with heads for scripts (multi-acc, ATO, bonus abuse) with a common embedding block.

Calibration: Platt/Isotonic, Precision-Recall balance control for a specific scenario (for example, for ATO - high Recall with moderate Precision, with additional verification in the orchestrator).


4) Real-time pipeline and orchestration of actions

1. Data stream (Kafka/Kinesis): logins, deposits, rates, device changes.

2. Feature Store with online features (seconds) and offline layer (history).

3. Online scoring (≤100 -300 ms): ensemble of rules + ML, aggregation in Risk Score [0.. 1].

4. Policy-engine: thresholds and measure ladder:
  • soft: SCA/2FA, re-session request, limit reduction, withdrawal delay, medium: manual check, KYC docks request, bonus/activity freeze, hard: block, AML report, T&C win recall.
  • 5. Incident repository: trace solutions, causes (feature attribution/SHAP), investigation statuses.
  • 6. Feedback-loop: marked cases → additional training; scheduled auto-reloading.

5) Behavioral and biometric signals

Mouse/touch K-pians, trajectories, scrolling rhythm - distinguish people from scripts/farms.

Latency profile: reaction time to the coefficient/promo window update; "non-human" uniform intervals.

Captcha-less behavioral verification: combined with device fingerprint and history.

Risk patterns in Telegram WebApp/mobile: switching between applications, quick account changes, clicks on deeplink campaigns.


6) Typical attacks and detection patterns

Bonus abuse: multiple registrations with related device fingerprints, deposits with minimal amounts in the promo window, fast cache out with a low vager → velocity + graph cluster pattern.

Arbitration teams: synchronous bets in a narrow market immediately after a micro-event → clustering by time/markets + cross-site line comparison.

ATO: new country/ASN login, device change, 2FA disconnect, non-standard output route → sequence-model + high-risk action gate.

Chargeback farms: cascades of small deposits with close BIN, mismatch billing, quick withdrawal → supervised + BIN/IP reputation.

Chip dumping in poker: atypical game with negative EV from the "donor," opponent's repeatability, abnormal sizing → graph + sequences.


7) Quality metrics and business KPIs

ML metrics: ROC-AUC/PR-AUC, KS, Brier, calibration. Separately according to scenarios.

Operating: TPR/FPR at given thresholds, average investigation time,% of auto decisions without escalation.

Business: reducing direct losses (net fraud loss), Hold uplift (due to the protection of the bonus pool), the share of prevented chargers, LTV-retention among "good" players (at least false positive).

Compliance: share of cases with explainability (reason codes), SLA by SAR/STR, traceability of solutions.


8) Explainability, fairness and confidentiality

Explainability: global and local importance (SHAP), reason codes in each solution.

Fairness control: regular bias audits for sensitive features; "minimum sufficient personalization."

Privacy: pseudonymization of identifiers, minimization of storage, retention policies, PII encryption, differentiation between offline learning and online scoring.

Regulatory: decision log, versioned models, consistent T&C and notifications to users.


9) Architectural reference (schematic)

Ingest: SDK/logins/payments → Stream.

Processing: CEP/stream-aggregation → Feature Store (online/offline).

Models: Ensemble (Rules + GBDT + Anomaly + GNN + Seq).

Serving: Low-latency API, canary-deploy, backtest/shadow.

Orchestration: Policy-engine, playbooks, case management.

MLOps: drift monitoring (population/PSI), retrain jobs, approval gates, rollback.


10) Response playbooks (examples)

Multicast signal (score ≥ 0. 85) + cluster graph:

1. bonus and output frieze, 2) extended KYC (POA/Source of Funds) request, 3) family deactivation, 4) device stop lists/BIN/IP update.

ATO (spike + sequence anomaly):

1. immediate log-out of all sessions, 2) forced password change + 2FA, 3) transaction hold 24-72 h, 4) player notification.

Chargeback risk:

1. limiting withdrawal methods, 2) increased hold, 3) manual transaction review, 4) proactive PSP/bank contact.

Collusion/chip dumping:

1. cancellation of the results of suspicious matches, 2) blocking accounts, 3) report to the regulator/tournament operator.


11) Training and markup: how not to "poison" dataset

Positive/negative mining: choose "pure" examples of fraud (chargeback confirmed, AML cases) and carefully select "pure" players.

Temporal validation: time diversity (train

Label drift: regular revision of markup rules; tracking the change of attack tactics.

Active learning: semi-automatic selection of "questionable" cases for manual moderation.


12) Practical implementation checklist

Online Feature Store, SLA scoring ≤ 300 ms, fault tolerance.

Ensemble of models + rules, calibrated speeds, reason codes.

Graph analysis and behavioral embeddings in prod (not only offline reports).

Separation of thresholds by scenarios (ATO/Bonus/Chargeback/Collusion).

MLOps: drift monitoring, canary/shadow deploy, auto-reloading.

Playbooks and unified case management with an audit trail.

Privacy-by-Design policy, honest T&C and player notifications.


AI behavior analysis transforms antifraud from "manual hunting" to a predictive risk control system. Operators who combine three elements win: a rich behavioral layer of data, an ensemble of models with a graph perspective, and strict operational discipline (MLOps + compliance). Such a stack reduces losses, protects the bonus economy and at the same time reduces friction for conscientious players - which in the long run increases retention, LTV and brand confidence.

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